Verety's Technology
So how do you connect, disconnect, and reconnect hundreds of home-based agents with stores across the country, all within seconds? Verety’s answer is a custom technology solution that includes a unique peer-to-peer VoIP telephony platform that can support more than one million orders per hour.
Dozens of software engineers spent months creating the Verety technology solution, which is designed to accommodate:
- Immediate Service
To ensure that orders are taken promptly, the system connects an agent to the speaker post within milliseconds.
- Real-Time, Seamless Integration
In-store crew members can hear the order as it is happening via the drive-thru headset, and order details appear on the in-store order display system as the agent inputs the order so they can begin preparing it.
- Unique Restaurant Requirements
Unlike other remote order services, Verety can accommodate unique store requirements. Verety’s order entry interface is integrated into each store’s POS system, which enables Verety to manage varied hours of operation, sauce and condiment logic, default sizes, promotions, product outages, and suggestive selling for different stores.
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