The Work@Home Approach
One reason Verety is able to deliver consistent, quality service is our unique workforce: all of our agents work from their homes. In addition to creating jobs in rural areas of the U.S., this approach enables Verety to:
- Tap available labor pools without drawing from potential store labor. Verety can recruit people in specific geographic areas, such as rural North Dakota, as well as people who can’t or prefer not to work outside of the home.
- Draw higher caliber agents. The convenience of working from home helps Verety attract agents who have more education and work experience than traditional call center or restaurant employees.
- Cultivate a stable, satisfied workforce. All Verety agents are employees of Verety with attractive career opportunities. Agents are more comfortable working in their homes, which decreases turnover and absenteeism.
As a result, Verety has seasoned agents who are knowledgeable about menu items and can help customers get their food exactly as they ordered it as quickly as possible.
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